Terms of Service
Last updated: June 30, 2026
These Terms form a binding agreement between you and renou, operated by MUNADI AI SOLUTIONS FZCO, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. They govern your access to and use of the renou website at renou.ai, the renou iOS application, public business-card pages, newsletter and waitlist forms, OAuth and agent-connection flows, the feedback service at feedback.renou.ai, and related backend, support, and account services (together, the "Service"). If you do not agree, you must not use the Service.
1. Eligibility
You must be at least 16 and legally allowed to use the Service. The Service is not available where prohibited by applicable law or sanctions.
2. Accounts
You are responsible for your account credentials and for activity under your account. You must provide accurate information and keep it reasonably up to date. We may suspend or terminate accounts that violate these Terms or create risk for the Service or others.
3. Application license
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the renou iOS application for your personal or internal business use. You may not rent, lease, sell, sublicense, reverse engineer, or attempt to derive source code from the application, except where applicable law prohibits that restriction.
4. Apple licensed application terms
The following terms apply to your use of the renou iOS application (the "Licensed Application") and are required by Apple. They are in addition to the rest of these Terms.
Acknowledgment
These Terms are between you and us, not Apple. We, not Apple, are responsible for the Licensed Application and its content.
Scope of license
The license is limited to a non-transferable license to use the Licensed Application on Apple-branded products you own or control, as permitted by Apple's usage rules.
Maintenance and support
We are responsible for maintenance and support for the Licensed Application as stated in these Terms or required by law. Apple has no obligation to provide maintenance or support.
Warranty
To the extent any warranty is not effectively disclaimed, we are responsible for it. If the Licensed Application fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation.
Product claims
We, not Apple, are responsible for addressing claims about the Licensed Application or your use of it, including product liability, legal compliance, privacy, and consumer protection claims.
Intellectual property claims
If a third party claims that the Licensed Application infringes intellectual property rights, we, not Apple, are responsible for the investigation, defense, settlement, and discharge of that claim.
Legal compliance
You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not on a U.S. Government prohibited or restricted party list.
Developer contact
Questions, complaints, or claims about the Licensed Application should be directed to MUNADI AI SOLUTIONS FZCO at support@renou.ai.
Third-party beneficiary
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
5. Subscriptions and payment
renou is subscription-based and may offer trials through in-app purchases. Pricing, billing periods, trial terms, taxes, and local currency are shown in the purchase flow and may vary by region.
Payments are processed by Apple's in-app purchase system and charged to your Apple ID. Recurring subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel subscriptions in your Apple ID subscription settings. Deleting your renou account does not cancel an Apple-billed subscription. Refunds are handled by Apple unless applicable law requires otherwise.
We may change features, plan names, or pricing prospectively, in accordance with App Store rules and applicable law.
6. User content and sharing
You retain ownership of content you submit. You grant us a limited, worldwide, royalty-free license to host, store, process, display, transmit, and otherwise use that content only to provide, secure, and improve the Service.
You are responsible for the content you submit and for having any rights or permissions needed, including when you add information about another person.
Content you choose to publish or share may be visible to others. Public business cards are available to anyone with the link. Approved feedback may be public after moderation and may be converted into issue-tracking records. Feedback screenshots are intended for reviewer use unless included in those records.
7. Connected agents and third-party services
You may connect third-party agents or assistants to your account. You are responsible for approving only connections you trust. Access is limited by the scopes you approve, and you can revoke a connection in the app.
The Service also relies on third-party services for app distribution, subscriptions, hosting, communications, AI processing, security, and similar functions. Their services may be subject to their own terms and policies.
8. Acceptable use
You must not:
- Use the Service unlawfully or violate anyone's rights
- Submit content you do not have the right to submit
- Submit secrets, credentials, unlawful content, or security reports through public feedback forms
- Attempt unauthorized access, scraping, interference, or security testing without permission
- Reverse engineer the Service except where allowed by law
- Resell, sublicense, or redistribute the Service without our written permission
9. Intellectual property
The Service, including the renou name, brand, software, design, and content we provide, is owned by us or our licensors and protected by law. These Terms do not transfer ownership to you.
10. AI features
AI-generated suggestions, summaries, classifications, and research are for informational use only. You are responsible for reviewing them before relying on them.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY.
OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR USD 100. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.
13. Indemnification
You agree to indemnify and hold us harmless from claims, losses, and expenses arising from your use of the Service, your content, or your violation of these Terms, to the extent permitted by law.
14. Termination
You may close your product account in the app. We may suspend or terminate access if you violate these Terms or create risk for the Service or others. Sections that by nature should survive termination will survive.
15. Governing law and disputes
These Terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates, without regard to conflict-of-laws rules, except to the extent mandatory law in your place of residence applies. Before formal proceedings, you agree to contact us first to try to resolve the issue informally. Disputes will be brought in the courts of Dubai, United Arab Emirates, unless applicable law requires otherwise.
16. Changes
We may update these Terms. Material changes will be communicated through the Service where required. Continued use after changes take effect means you accept the updated Terms to the extent permitted by law.
17. Contact
For questions about these Terms, contact support@renou.ai.